Returns & Exchanges
At Unruly Otter, we want you to love your gear, but if something isn't quite right, we offer a 30-day window for hassle-free returns and exchanges on all unworn items with original tags. Our goal is to ensure your style remains as bold as your spirit without any extra stress.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.
Drop Off Package
Affix the label to your package and drop it off at any authorized carrier location or scheduled pickup point.
Get Refunded
Once our warehouse inspects your return, we will process your refund to the original payment method or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing